How Will We Know If We Are Successful? Refining The Selection And Use Of Performance Measures Need to consider the audience, data requirements, sources and frequency for reporting purposes: Who is the audience for this information, and how might it bu used? What data is required and how frequently will it be needed? What is the cost of collecting this data relative to the benefits of having the information (ie - can the data be extracted using existing systems, and is the information a "nice to have" or essential)? Are there conflicting definitions across the organization (ie - stakeholders) Are mechanisms in place to ensure data quality and reliability? 9.1 Why Are We Here? 9.2 The Planning Process Five Key Questions For Planning 9.3 What Is Our Operating Environment? Identifying Key Trends, Opportunities, Challenges And Risks 9.4 Where Do We Want To Be? Establishing Strategic Directions 9.5 Where Are We Now? Carrying Out A Situational Assessment 9.6 How Do We Get There? Establishing The Strategies, Milestones And Accountabilities 9.7 How Will We Know If We Are Successful? Performance Measurement 9.8 How Will We Know If We Are Successful? Refining The Selection And Use Of Performance Measures 9.9 Changing Governance Landscape Key Questions For Directors 9.10 Wrap-Up Lessons Learned

490 Adelaide Street West, #201 Toronto, Ontario M5V 1T2 Telephone:   416-504-6429 Toll Free: 1-800-919-5019 Privacy Statement  |  Join E-List  |  Email